Save this page

Who to Contact

UMISA can help you understand the process, but official offices make the final decisions. Contact the office that owns your issue.

UM eVAL Team

eVAL, visa processing and fee clarification

eval@um.edu.my

UM Accommodation

Residential applications, allocation and housing guidance

jsepp@um.edu.my / hep_penginapan@um.edu.my

UM-WOW Secretariat

Orientation, pre-arrival briefings and airport pickup

umwow@um.edu.my

UM Marketing and Recruitment

Admissions and programme enquiries

study@um.edu.my

UM Global Enrichment and Mobility

Mobility and exchange programmes

studyabroad@um.edu.my

EMGS

Visa application, status tracking, medical and insurance guidance

educationmalaysia.gov.my

Malaysian Immigration

Student Pass rules, entry and immigration matters

imi.gov.my

Check official websites for current office hours, forms and changing deadlines. Do not share your passport or payment details with unofficial agents.

← Start Here